IPhone: Go to Settings > General management > Reset > Reset network settings. Just remember to reconnect your phone to your home and work Wi-Fi networks. Confirm your selection and your phone will restart. But be forewarned, resetting your network settings will also reset any saved Wi-Fi passwords, VPN connections and any custom APN settings for those on carriers that require additional setup.Īndroid: Go to Settings > General > Reset > Reset Network Settings. Refreshing your phone's network settings is a way to do that. Sometimes all you need is a clean slate to fix an annoying issue. Resetting network settings on an iPhone should be one of the last troubleshooting steps you should try. Unfortunately Android doesn't have a dedicated carrier setting, but keeping your mobile operating system up-to-date is a good way to ensure that your device has the latest carrier settings it requires for better network connection. If an update is available, you'll be prompted to install it. To force your iPhone to check for a carrier settings update, open Settings > General > About on your phone. Those updates help the iPhone improve cellular network connectivity. If you've used an iPhone for a while, you've probably seen an alert, even if just briefly, that your carrier settings are up to date. View the carrier settings on your iPhone to check for an update. The best you can do is restart your phone. You'll need a SIM card tool - usually included in your phone's box - or an unfolded paperclip to get the SIM tray out of your phone.Īll phones: Remove the SIM card, check to see if it's damaged and in the SIM tray correctly, then put it back in your phone.ĮSIM: For phones with an eSIM - that is, the embedded electronic SIM in your phone - there's nothing for you to remove. Removing and putting your SIM card back into your phone takes just a couple of seconds.Īnother troubleshooting step to try is to remove and then place your SIM card back in your phone with the phone turned on. Keep holding it in, even after your phone's screen goes black, until you see the Apple logo appear again. Alternatively, you can do a force reset: Press the volume up button, followed by the volume down button and then press and hold the side button. Wait until it fully turns off, then press down the sleep/wake button to turn it back on. On the iPhone X and older models, hold down the sleep/wake button and either one of the volume buttons and then swipe right on the power slider to turn off the device. Once the device is turned off, press and hold the sleep/wake button until you see the Apple logo. IPhone: If your iPhone has a home button, hold down the sleep/wake button until the power slider is displayed and then drag the slider to the right. If your phone doesn't offer a restart option, you can simply tap on Power Off to shut down your device, and then reboot it with the power button. Our phones are miniature computers, and just like computers, sometimes you can fix issues by restarting them.Īndroid: Hold down the power button, or the power button and the volume down key (depending on your Android phone), until the onscreen menu shows up, and then tap Restart. Again, wait up to a minute before turning it off. Then tap the Airplane mode icon, which will turn orange when it's enabled. On older iPhone models, swipe up from the bottom of the screen. On the iPhone X and later, swipe down from the top-right corner to access the Control Center. IPhone: On the iPhone, you can access Airplane mode from the Control Center, but that varies depending on which iPhone model you have. It doesn't happen instantly, so give it a good 30 seconds before you tap on the Airplane mode icon again. Wait for your phone to completely disconnect from its Wi-Fi and cellular connections. For me, it works 99% of the time.Īndroid: Swipe down from the top of your screen - to access the Quick Settings panel - and then tap on the Airplane mode icon. Toggling your phone's connection is the quickest and easiest way to try and fix your signal woes. Right: The Airplane mode toggle on a Pixel 3 XL. Left: Toggle Airplane mode on your iPhone. The steps below go from simple to extreme. The tried-and-true approach of turning Airplane mode on, waiting a few seconds, and then cycling it off can help, but that doesn't always work, and when it doesn't, you'll need to take more drastic steps, like removing your SIM card or resetting network settings.īefore you get to that point though, I want to offer the best troubleshooting steps you can take to get your phone working at peak performance. Although terrible service usually isn't your fault - bad weather, interference or no cell tower nearby might all be culprits - there are several tips and tricks you can follow to help improve your signal. The world is connected now more than ever before, but unfortunately you'll still have to deal with weak or no cell phone signal from time to time.
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